Privacy Policy

Effective January 1, 2026

Optimum Alhambra Concrete, concretealhambra.com, info@concretealhambra.com

Who this policy covers

This policy explains how Optimum Alhambra Concrete, a concrete contractor in Alhambra, CA, handles the information you share with us through our website. It covers what we collect, why we collect it, how long we keep it and what you can ask us to do with it.

It applies to this website and to the messages you send through it. It doesn't cover other websites you reach by following a link from our pages, because those sites have their own policies. If you'd like to know more about who we are before you reach out, our About page has that.

What information we collect

We collect the information you choose to give us and some basic information your browser sends when you visit.

When you fill out our contact form, we receive what you type in, usually your name, phone number, email address, address or city, and a description of the work you have in mind. If you send photos or details about your driveway, patio or slab, we receive those too.

When you call us, we see your phone number and keep any notes we take about your job so we can follow up and prepare your estimate.

When you browse the site, analytics tools and cookies may record general information such as your browser and device type, the pages you viewed, how long you stayed, the site that sent you here and your approximate location based on your IP address. This tells us how people use the site. It doesn't tell us who you are by name.

How we use your information

We use what you send us to answer your question, schedule an on-site estimate, prepare a quote and do the work if you hire us. We may also contact you about a job you've asked about, such as confirming a visit or following up on an estimate.

We use analytics information to see which pages help people and which don't, so we can fix what's confusing and keep the site working properly.

We don't sell your personal information, and we don't add you to marketing lists you didn't ask to join.

Who we share it with

We share your information only when it's needed to run the site or do your job. Our contact form is handled by an outside form service, and our analytics come from an outside provider, so those companies process the data on our behalf under their own privacy terms.

We may also share details with suppliers or crew members who need them to complete your project, or with authorities when the law requires it. We don't share your information with anyone else for their own marketing.

Cookies and how to control them

Cookies are small files your browser stores so a site can remember things about your visit. We use them mainly for analytics, so we can count visits and see how the site gets used.

You can block or delete cookies in your browser settings. The site will still work if you do, though some analytics won't record your visit. Most browsers also let you turn on a "do not track" setting or use private browsing.

How long we keep your information

We keep contact form messages and job notes for as long as we need them to answer you, complete your work and keep reasonable business and tax records. If we never end up working together, we don't keep your details longer than we need to follow up on your request.

Analytics data is kept in summary form by our analytics provider according to its own retention settings. When we no longer need personal information, we delete it or remove the details that identify you.

Your choices and rights

You can ask us what personal information we hold about you, ask us to correct it or ask us to delete it. You can also ask us to stop contacting you at any time.

If you live in California, state privacy law may give you further rights, such as the right to know what categories of information a business collects and the right not to be treated differently for using your privacy rights. We'll honor any request the law gives you, and we may need to confirm your identity before we act on it, so nobody else can get at your information.

We use reasonable safeguards to protect what you send us. No website or email system is completely secure, though, so please don't send sensitive details like bank or card numbers through the contact form.

Children's privacy

This site is meant for adults arranging work on their homes and properties. We don't knowingly collect information from children under 13, and if we learn we've received it, we'll delete it.

Changes to this policy

We may update this policy when our tools or the law change. When we do, we'll post the new version on this page, and it applies from the time it's posted.

How to raise a privacy concern

If you have a question about your information or want to make a request, reach us through our contact page or call (626) 597-0288. We answer the phone Monday through Friday from 8 AM to 10 PM, and Saturday and Sunday from 7 AM to 9 PM.

Tell us what you'd like us to do and how to reach you. We respond within 1 business day, and we'll let you know once your request has been handled.