Terms and Conditions
Effective January 1, 2026
Optimum Alhambra Concrete, concretealhambra.com, info@concretealhambra.com
Accepting these terms
These terms apply when you use this website or hire Optimum Alhambra Concrete for concrete work. By browsing the site, sending us a request or agreeing to an estimate, you accept them.
If a written estimate or contract for your job says something different from these terms, the signed document for your job controls. If you don't agree with these terms, please don't use the site or book work with us.
What we do
Optimum Alhambra Concrete is a concrete contractor in Alhambra, CA. We pour driveways, patios, sidewalks, steps, pool decks, garage floors, slabs, footings, foundations and retaining walls, and we also do stamped and decorative concrete, concrete cutting and foundation raising. We work in Alhambra and the cities around it.
The descriptions on our home page and service pages are general information. They are not a promise that a particular service fits your property. The exact work we'll do is whatever is written in the estimate you accept.
Estimates and pricing
We give free on-site estimates, and you're under no obligation to hire us. We need to see the site because size, access, removal of old concrete, the condition of the ground under the slab and the finish you choose all change the price.
An estimate is based on what we can see before work starts. If we open the job and find something we couldn't have seen, such as soft or wet soil, buried debris, old footings or roots, we'll stop, show you what we found and explain the cost to fix it. Extra work only goes ahead after you approve it.
Every estimate shows how long its price is good for. After that date, material and labor costs may have changed, so we may need to update the estimate.
Scheduling, weather and cancellation
We set your start date when you accept the estimate. Concrete depends on the weather. Rain, high heat or ground that's too wet can make us move a pour, because concrete placed in bad conditions comes out weaker. If that happens, we'll tell you as soon as we know and give you the next good date.
New concrete needs time to cure, meaning harden, before you walk or drive on it. When we finish, we'll tell you how long to stay off it. Damage from using it early isn't covered.
If you need to cancel or reschedule, call us at (626) 597-0288 as early as you can. If we've already ordered materials that can't be returned, or done work for your job, you pay for those costs. Any other cancellation terms are written in your estimate.
Your part of the job
Please give our crew safe access to the work area, keep pets and children away while we work, and tell us about anything buried that you know of, such as sprinkler lines, drains or private utility lines. Our price assumes the information you give us about the property is correct.
Some concrete work needs a permit from your city. Your written estimate states who is responsible for any permit your job needs.
Payment terms
Your estimate lists the payment schedule, including any deposit and when the balance is due. Unless the estimate says otherwise, the balance is due when the work is finished.
If a payment is late, we may stop work until it's paid, and we may use any remedy California law allows a contractor who hasn't been paid, including a lien on the property.
Our guarantee and what it doesn't cover
We're licensed and fully insured, and we guarantee your satisfaction on every job. If something about our work isn't right, call us and we'll come back to look at it and make it right.
Concrete shrinks as it dries, so small hairline cracks can show up even on a well-built slab. We cut control joints, grooves that give the slab a planned place to crack, so most cracks land there. Hairline cracks, small color differences between pours and changes in the surface over time are normal for concrete and are not defects.
Our guarantee doesn't cover damage caused by early use before the concrete has cured, heavy loads the slab wasn't built for, tree roots, soil movement or earthquakes, drainage changes made after we leave, deicing salts or harsh chemicals, or repairs done by someone else. Apart from the guarantee described here and anything written in your contract, we give no other warranties, express or implied, to the extent the law allows.
Limits on our liability
To the extent California law allows, our total liability for any claim connected to a job is limited to the amount you paid us for that job. We aren't responsible for indirect or consequential losses, such as lost use of your driveway, lost rent or lost income.
This website is provided as is. We try to keep it accurate, but we don't promise it is free of errors or always available, and we aren't responsible for decisions made only on the basis of its general content.
Settling disagreements
If you have a problem with our work or a bill, please talk to us first. Most problems can be fixed with a phone call and a visit. You can reach us through our contact page.
If we can't settle it between us, we both agree to try mediation in good faith before going to court. If mediation doesn't work, either of us may take the matter to a court in Los Angeles County, California.
Governing law
These terms, and any work we do for you, are governed by the laws of the State of California.
Changes to these terms
We may update these terms from time to time and will post the new version on this page. The terms in effect on the day you accept your estimate apply to your job.
To learn more about who we are, visit our About page. If you have questions about these terms, use the contact page or call (626) 597-0288, and we respond within 1 business day.